At C Bazaar Shop, we craft each A Line Lehenga, Bandhgala Suit, and Anarkali Suit with precision and passion, aiming to deliver timeless elegance to your doorstep. We understand that sometimes an ensemble may require a perfect fit or a different hue to match your vision. Our Returns & Exchanges policy is designed with the same respect for detail and customer commitment that defines our collections—serving our global clientele from Dubai to New York with transparency and trust.

Policy Overview: We accept returns and exchanges within 15 days of the delivery date. Items must be unworn, unwashed, in original condition with all tags attached, and in their original packaging.

Eligibility & Conditions

  • Time Frame: Request must be initiated within 15 days of delivery.
  • Condition: Items must be in new, resalable condition—free of stains, odors, or alterations.
  • Proof of Purchase: Original order number or receipt is required.
  • Packaging: Please include all original tags, labels, dust bags, and certificates of authenticity where applicable.

Non-Returnable Items

To preserve the integrity of personalized and delicate craftsmanship, the following items are final sale and cannot be returned or exchanged:

  • Accessories (e.g., Anklets, Bangles, Bracelets, Chokers): Due to hygiene and intimate wear considerations.
  • Customized or Made-to-Order garments, including bespoke Blouse or Sherwani alterations.
  • Items marked as “Final Sale” or “Clearance” at the time of purchase.

Note: This aligns with our commitment to quality and hygiene, much like the care we extend to our heirloom embroidery techniques.

Step-by-Step Return & Exchange Process

Step 1: Initiate Your Request

Contact our customer service team within 15 days of delivery. Please use the Return & Exchange Request Template below and email it to [email protected] with the subject line: “Return/Exchange Request: [Your Order Number]”.

Step 2: Await Authorization & Instructions

Our team will review your request within 1-2 business days (matching our order processing dedication). Upon approval, we will email you a Return Authorization Number (RAN) and detailed instructions, including the return shipping address.

Step 3: Package & Ship Your Return

Securely pack the item(s) in the original packaging, include the RAN inside the package, and ship it to the provided address. We recommend using a trackable and insured service (e.g., DHL, FedEx) for your protection. Original shipping fees are non-refundable.

Step 4: Processing & Resolution

Once we receive and inspect the item(s) (within 5-7 business days), we will notify you via email regarding the status.

  • For Returns: Your refund will be processed as outlined below.
  • For Exchanges: We will ship the replacement item promptly. If the requested item is unavailable, we will offer a refund or store credit.

Refund Timeline & Method

We process refunds with the same efficiency as our curated Chaniya Choli and Achkan Sherwani deliveries:

  • Timeline: Refunds are issued within 7-10 business days after we receive and approve the return.
  • Method: Refunds are credited to the original payment method used during purchase (Visa, MasterCard, JCB, PayPal). Please allow additional time for your bank or payment provider to reflect the credit.
  • Store Credit: If preferred, we can issue store credit for future purchases—ideal for selecting complementary pieces like Blazers for your Bandhgala Suits or Bags and Clutches for your ensemble.

Return & Exchange Request Template

Copy and paste the template below into an email, filling in your details:

Subject: Return/Exchange Request: [Your Order Number] Dear C Bazaar Shop Customer Service Team, I would like to request a [Return / Exchange] for my recent order. Order Number: [Please provide] Date of Delivery: [Please provide] Item(s) for Return/Exchange: [e.g., A Line Lehenga, Bandi Set, etc.] Size/Color: [As applicable] Reason for Return/Exchange: [e.g., Size issue, Color mismatch, etc.] I confirm that the item(s) are unworn, unwashed, and in original condition with all tags and packaging. Please provide the Return Authorization Number and further instructions. Thank you, [Your Full Name] [Your Email Address] [Your Phone Number (optional)]

Exchange-Specific Details

  • Size/Color Availability: Exchanges are subject to stock availability. We recommend checking our website for current availability of styles like Angrakha Sherwanis or Anarkali Suits.
  • Price Differences: If the new item costs more, the balance will be charged. If it costs less, the difference will be refunded.
  • Shipping: Customers are responsible for return shipping costs. We offer free standard shipping on the exchanged item to the original destination.

International Customers: As a global retailer, we serve most regions (excluding some remote areas). Please note that return shipping costs and any applicable customs duties or taxes for returned items are the customer’s responsibility. Refunds will be issued in the original currency of purchase.

Need Assistance?

Our customer service team, versed in the details of our Chipkan Sherwanis and Chaniya Choli collections, is here to help.

Email: [email protected] (Use subject: “Return/Exchange Help”)
Address: C Bazaar Shop, 3800 Johnson Street, Raleigh, US 27601
Response Time: We aim to respond within 24-48 hours during business days.

At C Bazaar Shop, we believe every transaction—from selecting your Bandi Set to managing a return—should be seamless and secure. Thank you for trusting us with your style journey.

Effortless fashion, timeless confidence — extended to our returns policy.
Website: www.cbazaarclothing.com