FAQ

We are your premier destination for curated South Asian and Indo-Western fashion. Our collection spans from traditional attire like A Line Lehengas, Anarkali Suits, Achkan Sherwanis, and Chaniya Cholis to contemporary fusion wear like Bandhgala Suits, Blazers, and Angrakha Sherwanis. We also offer a complete look with our selection of jewellery, accessories, bags, and footwear.

We serve a global, style-conscious community. Our customers range from:

• Celebration-goers preparing for weddings, festivals, and cultural gatherings worldwide.
• Style-conscious professionals seeking sharp, elegant attire like Bandhgalas and Blazers.
• Complete look seekers who wish to curate a head-to-toe ensemble with our coordinated clothing and accessories.

Whether you’re in London, Dubai, New York, or Toronto, we bring the vibrant bazaar to your doorstep.

Our products embody effortless fashion and timeless confidence. We focus on authentic designs, meticulous craftsmanship, and heirloom-quality pieces. Each item, from a hand-embroidered Anarkali to a crafted Bandhgala, is carefully curated to blend tradition with contemporary elegance.

We are based in Raleigh, USA (3800 Johnson Street, Raleigh, US 27601), and we proudly deliver worldwide. We bridge continents to deliver tradition right to your doorstep. Please note: we cannot ship to some remote areas and specific locations in Asia due to logistical constraints.

We offer two reliable shipping methods:

Orders are processed Mon-Fri, excluding public holidays. Delivery times are estimates and may vary based on destination customs procedures.

Once your order is dispatched from our studio, you will receive a dispatch notification email containing your tracking information. You can use this tracking number on the carrier’s website (DHL, FedEx, or EMS) to follow your package’s journey.

International customers may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the recipient as per local regulations and are not included in our product or shipping prices.

For a secure and seamless checkout experience, we accept:

• Visa
• MasterCard
• JCB
• PayPal

Absolutely. We use secure encryption technology to protect all your personal and payment information. Transactions are processed through trusted and verified payment gateways.

Your satisfaction is our priority. We offer a straightforward return policy:

• Return Window: 15 days from the date of delivery.
• Condition: Items must be unworn, unaltered, and in original packaging with all tags attached.
• Process: Initiate a return by emailing our customer service team at [email protected].
• Costs: Return shipping costs are the customer’s responsibility, unless the item received is faulty or incorrect.
• Refunds: Issued to the original payment method within 10 business days of us receiving the returned item.

In the rare event you receive a faulty item or the wrong product, please contact us immediately at [email protected]. We will cover the return shipping costs and expedite a replacement or full refund for you.

Our dedicated team is here to help with any questions about your order, delivery, or our products.